Ethical Feedback Infrastructure
for Professional Practices

Designed for healthcare practitioners and other professional service providers who value consent, boundaries, and trust.

Ethical feedback for healthcare practitioners

Your Business Deserves More Reviews

You provide excellent care. Your clients benefit from your expertise. But without a thoughtful system, their experiences often go unshared.

Limited Feedback

Many satisfied clients never share their experience — not because they don't value your care, but because there's no clear, comfortable pathway to do so.

No reviews example
Healthcare professional busy
Clinical Priorities

Your focus belongs on client care — not administrative follow-ups. Asking for feedback during or after sessions can feel awkward or inappropriate.

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Experience What Your Patients Will See

Enter your details below and we'll send you a demo SMS. Experience the exact journey your patients will go through.

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Customer Journey Preview

Ethical Infrastructure for Voluntary Client Feedback

A practitioner-controlled system that invites — never pressures — clients to share their experience, on their terms.

Practitioner Control

You decide if, when, and for whom invitations are sent. Full discretion over timing and eligibility remains with you.

Client Autonomy

Feedback is always optional. Clients are free to ignore or decline any invitation — there is no follow-up pressure.

Professional Boundaries

No in-session requests. Feedback collection happens outside the therapeutic relationship, preserving the integrity of care.

Healthcare professional
Features

Thoughtful Tools for Ethical Practice

A complete platform designed around practitioner control, client consent, and professional standards.

Personalised Invitations

Customisable, professional messages that reflect your practice's tone — warm, respectful, and never pushy.

5 star review
Kylie!
Kylie Jones just
left a 5 star review!
PMS Integration

Connect with your practice management system to streamline invitations without disrupting your workflow.

Cliniko
Pracsoft
Splose
Halaxy
Pracsuite
Zanda
Rank on Google
Rank First On Google

Stop Being Invisible and Start Getting Chosen on Google

Response Suggestions

Helpful draft responses you can review and personalise — always under your control.

Practice Insights

Understand private, voluntary feedback trends to support internal reflection and service improvement.

Exclusion Controls

Easily exclude specific clients from receiving invitations — for any reason, at any time, no questions asked.

Pricing

Simple, Transparent Pricing

Choose the plan that fits your practice. All plans include a 10-day free trial.

TrueBlueReview

Premium, AHPRA-aligned review infrastructure. Flat per-clinic pricing — unlimited practitioners and team members.

$79/month per clinic, incl. GST

+ 10c per SMS segment sent (AUD, incl. GST). Most messages are 1 segment.

What's included
  • Ethical, AHPRA-aligned feedback invitations
  • SMS & email delivery via Twilio + SendGrid
  • Configurable send timing + auto-pause window
  • Client exclusion controls
  • Personalised, practitioner-tone messaging
  • AI response suggestions for Google reviews
  • Feedback display widget
  • Cliniko integration (PracSuite / Nookal / Splose / Halaxy via CSV upload)
  • Unlimited team members on the dashboard
  • 10-day free trial — no card required
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Multi-clinic & Enterprise

For groups with multiple sites, custom volumes, or bespoke onboarding needs.

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Includes everything above, plus
  • Volume-based SMS pricing
  • Multi-site dashboard view
  • Centralised billing across practitioners
  • 1-on-1 onboarding call with the founder
  • Bespoke compliance review for your practice
  • Priority support
Talk to us

Questions? Get in touch