Ethical Feedback
for Australian Hotels & Accommodation
Respectful post-stay invitations. Operator-controlled timing. Guest choice at the centre. Built for the Australian hospitality industry.
Respectful post-stay invitations. Operator-controlled timing. Guest choice at the centre. Built for the Australian hospitality industry.
You deliver exceptional stays. Your guests appreciate the comfort, service, and attention to detail. But without a thoughtful system, those experiences often go unshared.
Many satisfied guests never share their experience — not because they didn't enjoy their stay, but because there's no clear, comfortable pathway to do so after checkout.
Your focus belongs on guest experience, housekeeping, and smooth operations — not chasing reviews. Asking for feedback at checkout can feel rushed or awkward.
Great hospitality means never pressuring guests. You need a system that respects the guest relationship while offering an optional way to share their experience if they choose.
Guest-First Approach
An operator-controlled system that invites — never pressures — guests to share their experience, on their terms.
You decide if, when, and for whom invitations are sent. Full discretion over timing and eligibility remains with you.
Feedback is always optional. Guests are free to ignore or decline any invitation — there is no follow-up pressure.
No front-desk "please leave us a review" moments. Feedback collection happens after checkout, preserving warmth, dignity, and trust.
A complete platform designed around operator control, guest choice, and real-world hospitality workflows.
Customisable, professional messages that match your brand tone — warm, welcoming, and never pushy.
Connect with your property management system or booking channels to streamline invitations without disrupting operations.
Little Hotelier
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Helpful draft responses you can review and personalise — always under your control.
Understand feedback patterns and guest sentiment to support continuous improvement.
Easily exclude specific guests from receiving invitations — for any reason, at any time.
Choose the plan that fits your property. All plans include a 10-day free trial.
Up to 100 invitations per month
500-2500 invitations per month
5000+ invitations per month
Questions? Get in touch
TrueBlueReview follows Google Business Profile policies and does not interfere with review collection, visibility, or ranking.
TrueBlueReview follows Google Business Profile policies and does not interfere with review collection, visibility, or ranking.
Questions about ethical feedback collection for your accommodation business? We're here to help.
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