Ethical Feedback
for Accommodation & Hospitality
Respectful post-stay invitations. Operator-controlled timing. Guest choice at the centre.
Respectful post-stay invitations. Operator-controlled timing. Guest choice at the centre.
You work hard to deliver a great stay. Guests appreciate comfort, cleanliness, and service. But without a thoughtful system, those experiences often go unshared.
Many satisfied guests never leave a review — not because they didn't enjoy their stay, but because there's no clear, comfortable pathway to do so after checkout.
Your focus belongs on guest experience, housekeeping, and smooth operations — not chasing reviews. Asking for feedback during a stay (or at checkout) can feel rushed or awkward.
Great hospitality means never pressuring guests. You need a system that respects the guest relationship while offering an optional way to share if they choose.
An operator-controlled system that invites — never pressures — guests to share their experience, on their terms.
You decide if, when, and for whom invitations are sent. Full discretion over timing and eligibility remains with you.
Feedback is always optional. Guests are free to ignore or decline any invitation — there is no follow-up pressure.
Invitations are delayed and operator-defined — never sent mid-stay, during issues-in-progress, or while service recovery is underway.
No front-desk "please leave us a review" moments. Feedback collection happens after the stay, preserving warmth, dignity, and trust.
Set up once, then let the system handle respectful follow-ups — while you focus entirely on the guest experience.
Link your booking / property management system or upload your guest list. Integrates with your existing workflow.
Set your preferred timing delays and eligibility criteria. You control when — and if — invitations are sent for each guest.
Guests receive a single, respectful invitation. They can respond, ignore, or decline — entirely their choice.
Join hospitality operators using a consent-centred approach to guest feedback.
Including:
Full-service hotels of all sizes and star ratings.
Roadside and destination motels.
Short-term rental hosts on Airbnb and similar platforms.
Charming B&Bs offering personalised stays.
Extended-stay and corporate accommodation.
Destination resorts and retreat properties.
Camping, caravanning, and cabin accommodation.
Budget-friendly shared accommodation.
Unique, design-led properties with character.
Vacation rentals and holiday homes.
A complete platform designed around operator control, guest choice, and real-world hospitality workflows.
Customisable, professional messages that match your brand tone — warm, welcoming, and never pushy.
Connect with your property management system or channel tools to streamline invitations without disrupting operations.
Helpful draft responses you can review and personalise — always under your control before publishing or sending.
Set appropriate waiting periods after checkout — giving guests space to travel home and reflect.
Understand feedback patterns and guest sentiment to support continuous improvement across your property.
Easily exclude specific guests from receiving invitations — for any reason, at any time, no questions asked.
Reach guests through their preferred channel with a single, respectful invitation.
Share guest feedback on your website — with appropriate consent and professional presentation.
Choose the plan that fits your property. All plans include a 10-day free trial.
Up to 50 invitations per month
50-100 invitations per month
100-300 invitations per month
Questions? Get in touch
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